FAQ

Intellectual Property

All copyrights, trademarks, and other intellectual property rights in all materials and contents
on this website are property of Matthew Hasty, and are protected by U.S. and international copyright laws.
Any unauthorized use of this property is prohibited and is subject to prosecution.

Product Quality

We take great care to ensure the accuracy of your order.
Please be aware that, because of the nature of our product
and variations in computer monitor settings, at times
there could be very slight variations between the colors
viewed on your monitor and the final reproduction of your image.
Also, we will always use the aspect ratio of the original artwork
to calculate the required dimensions based on your input of the
height or the width of your selected image. We will make every
effort to meet your specifications as closely as possible.

What if happens if the piece shipped to me is damaged?

~ We carefully wrap your print for shipping in order to ensure no damage during the shipping process.
We recommend you inspect the print upon delivery to your satisfaction. Once you sign for the item, it is yours.

However, if you receive a damaged print, you must email us at matthewhastyprints@gmail.com for an RMA#
(Return Authorization Number) in order for us to exchange the damaged piece for a new one.

What is your refund/exchange policy?
~ There are no refunds on prints. We do offer an 30 day exchange period.
Prints must be shipped back to us undamaged, properly packaged and in re-sellable condition.

             

What are the payment options?

PayPal / Credit Card
Credit card payments are processed through PayPal, however no PayPal account is required.
To pay by credit card, please follow the steps below:

1. Click "Pay with PayPal" at the end of the checkout process.

2. Now you are at PayPal. Click "Continue" to pay with a credit card if you don't have a PayPal account.

3. Enter your credit card and personal info. Click "Review Order and Continue."

4. Review your order. If everything is correct, Click "Pay (dollar amount) Now."